Terms & Conditions

Eligibility; Authority:

This Site/ App and the Services are available only to individuals and corporate entity (“Users”) who can form legally binding contracts under applicable law. By using this Site/ App or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, or (iii) are not a person barred from purchasing or receiving the Services found under the laws of the India or other applicable jurisdiction.

If you are entering into this Agreement and availing the services which are provided under the link provided to you on behalf of Company, you represent and warrant that you have the legal authority to bind such individual or corporate entity to the terms and conditions contained herein, in which case the terms “you”, “your”, “User” or “customer” shall refer to such individual or corporate entity. If, after your electronic acceptance of this Agreement, in case Company finds that you do not have the legal authority to bind such individual or corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, Company reserves the right (but undertakes no duty) to require additional authentication from you. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.

Your Account and Purchasing service, Registration Obligations

If you use the WebSite/ App/ APP, You shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the WebSite/ App and refuse to provide You with access to the WebSite/ App.

Your mobile phone number and/or e-mail address is treated as your primary identifier on the WebSite/ App. It is your responsibility to ensure that your mobile phone number and your email address is up to date on the WebSite/ App at all times. You agree to notify us promptly if your mobile phone number or e-mail address changes by updating the same on the WebSite/ App through onetime password verification.

You agree that Company shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your display name in cases where you have failed to update your revised mobile phone number and/or e-mail address on the WebSite/ App.

General Rules of Conduct:

You acknowledge and agree that:

  1. Your use of this Site/ App and the Services , including any content you submit, will comply with this terms and conditions, any applicable Services Agreement or policy that may apply to your Services and all applicable local, state, national and international laws, rules and regulations.

  2. You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent. 

  3. You will not use this Site/ App or the Services in a manner (as determined by Company in its sole and absolute discretion) that:

    Is illegal, or promotes or encourages illegal activity;

    Promotes, encourages or engages in child pornography or the exploitation of children;

    Promotes, encourages or engages in terrorism, violence against people, animals, or property;

    Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;

    Infringes on the intellectual property rights of another User or any other person or entity;

    Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity;

    Interferes with the operation of this Site/ App or the Services found at this Site/ App;

    Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or

    Contains false or deceptive language, or unsubstantiated or comparative claims, regarding Company or Company Services.

  4. You will not copy or distribute in any medium any part of this Site/ App or the Services, except where expressly authorized by Company.

  5. You will not modify or alter any part of this Site/ App or the Services found at this Site/ App or any of its related technologies.

  6. You will not access Company Content (as defined below) or User Content through any technology or means other than through this Site/ App itself, or as Company may designate.

  7. You agree to back-up all of your User Content so that you can access and use it when needed. Company does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.

  8. You will not re-sell or provide the Services for a commercial purpose, including any of Company related technologies, without Company’s express prior written consent.

  9. You will not to circumvent, disable or otherwise interfere with the security-related features of this Site/ App or the Services found at this Site/ App (including without limitation those features that prevent or restrict use or copying of any Company Content or User Content) or enforce limitations on the use of this Site/ App or the Services found at this Site/ App, the Company’s Content or the User Content therein.

  10. You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.

  11. You are aware that Company may from time-to-time call you about your account, and that, for the purposes of any and all such call(s), we may be subject to call recording and hereby consent to the same, subject to any applicable laws and our restrictions and obligations thereunder, including, where permissible, to record the entirety of such calls regardless of whether Company asks you on any particular call for consent to record such call. You further acknowledge and agree that, to the extent permitted by applicable law, any such recording(s) may be submitted as evidence in any legal proceeding in which Company is a party. Further, by providing your telephone or mobile number, you consent to receive marketing telephone calls from or on behalf of Company that may be initiated by an automatic telephone dialing system and/or use an artificial or prerecorded voice. You understand that providing consent is not a condition of purchasing any good or service from Company. Similarly, by providing your mobile number, you consent to receive marketing text messages from or on behalf of Company that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from Company. Message and data rates may apply.

User Content:

Some of the features of this Site/ App or the Services, including those Services that are hosted with Company, may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice via forum posts, content submitted in connection with a contest, product reviews or recommendations, or photos to be incorporated into a social media event or activity (“User Submissions”), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, “User Content”).  All content submitted through your Account is considering User Content.  By posting or publishing User Content to this Site/ App or to or via the Services, you represent and warrant to Company that (i) you have all necessary rights to distribute User Content via this Site/ App or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.

User Submissions:

You acknowledge and agree that your User Submissions are entirely voluntary, do not establish a confidential relationship or obligate Company to treat your User Submissions as confidential or secret, that Company has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or to anyone else for any intentional or unintentional use of your User Submissions, and that Company may be working on the same or similar content, it may already know of such content from other sources, it may simply wish to develop this (or similar) content on its own, or it may have taken / will take some other action.

Company shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site/ App, and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site/ App for any purpose, commercial or otherwise, without acknowledgment or compensation to you or to anyone else.

User Content Other Than User Submissions:

By posting or publishing User Content to this Site/ App or through the Services, you authorize Company to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site/ App and this Agreement.  You hereby grant Company a worldwide, non-exclusive, royalty-free, sub-licensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site/ App, the Services and Company’s (and Company’s affiliates’) business(es), including without limitation for promoting and redistributing all or part of this Site/ App in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. You also hereby grant each User of this Site/ App a non-exclusive license to access your User Content (with the exception of User Content that you designate “private” or “password protected”) through this Site/ App, and to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content as permitted through the functionality of this Site/ App and under this Agreement. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site/ App. You understand and agree, however, that Company may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted. The above licenses granted by you in your User Content are perpetual and irrevocable.  Notwithstanding anything to the contrary contained herein, Company shall not use any User Content that has been designated “private” or “password protected” by you for the purpose of promoting this Site/ App or Company’s (or Company’s affiliates’) business(es). If you have a webSite/ App or other content hosted by Company you shall retain all of your ownership or licensed rights in User Content.

Fees and Payments:

You agree that your Payment Method may be charged by our entity with our local payment service provider, and subject to the provisions of our Privacy Policy.

(A) GENERAL TERMS, INCLUDING AUTOMATIC RENEWAL TERMS:

Payment Due at Time of Order; Non-Refundable:

You agree to pay all amounts due for Services at the time you order them. All amounts are non-refundable unless otherwise noted in the Refund Policy.

Price Changes:

Company reserves the right to change its prices and fees at any time, and such changes shall be posted online at this Site/ App and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes in prices and fees shall be effective when the Services in question come up for renewal as further described below.

Payment Types:

Except as prohibited in any product-specific agreement, you may pay for Services by using any of the following “Payment Methods”: (i) Net Banking, (ii) Valid Credit card (iii) Valid Debit card (iv) Unified Payment Interface (UPI), (v) Wallets, each a “Payment Method”. The “Express Checkout” feature automatically places an order for the applicable Service and charges the primary Payment Method on file for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account. In addition, you agree that the location for the processing of your payments may change for any reason, including the type of Payment Method chosen, the currency selected, or changes or updates made to your Payment Method.

In case of subsequent subscription or availing further services, the user can avail option of auto deduction from the bank account used for previous transaction on the gateway. User can make necessary changes in bank accounts details in payment terms under gateway. Also, while making payment under gateway, the user can avail the option regarding payment of TDS. Under the gateway the user shall select the option for payment of TDS or nonpayment of TDS. GST provisions are applicable to all users.

Refunds Issued:

You agree that where refunds are issued to your Payment Method, Company’s issuance of a refund receipt is only confirmation that Company has submitted your refund to the Payment Method charged at the time of the original sale, and that Company has no control over when the refund will be applied towards your Payment Method’s available balance. In case of Monthly Retainership or retainers midway refunds are not applicable. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames shall be as specified during payment gateway to a full billing cycle, or longer. 

In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then Company, in its sole and absolute discretion, reserves the right to issue the refund either (i) in the form of an in-store credit; (ii) via issuance of a Company check, which will be sent to the mailing address on file for your Account; (iii) same account used for original payment or (iv) in some jurisdictions, as a bank transfer, when the payment processor cannot refund back to the Payment Method. Company also has the right to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.

Auto-Renewal Terms:

Other than as required by applicable law, Company does not retain hard copies or electronic versions of mandate, standing order or standing instruction forms and/or any signed consents relating to your usage of our automatic renewal services, and we are therefore unable to provide any such document upon request. You may view or change your automatic renewal settings at any time by logging into your Company account.

Cookies

To improve the responsiveness of the “Application” for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via webSite/ App, Application or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.

Privacy Policy

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND COMPANY (BOTH TERMS DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY CLICKING ON THE “I AGREE” OPTION OR BY USE OR THE WEBSITE/ APP OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND COMPANY FOR YOUR USE OF THE WEBSITE/ APP (DEFINED BELOW).

THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE/ APP, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE/ APP. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO COMPANY AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.

This Privacy Policy describes how we collect and use the personally identifiable information you provide on our Site/ Apps that link to this Privacy Policy and in our mobile applications.  It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update that information. Personally identifiable information (also known as ‘personal data’) is information about you that can be used, directly or indirectly, to identify you (name, address, telephone number, date of birth, email address, etc.).  Data that does not allow identification of you, for example data anonymized, is not considered personally identifiable information.  

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this WebSite/ App you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our WebSite/ App.

By mere use of the WebSite/ App, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use and is regulated by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011.

1. Collection of Personally Identifiable Information and other Information:

When you use our WebSite/ App, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our WebSite/ App to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the WebSite/ App without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the WebSite/ App. We may automatically track certain information about you based upon your behavior on our WebSite/ App. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our WebSite/ App or not), which URL you next go to (whether this URL is on our WebSite/ App or not), your computer browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the WebSite/ App to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the WebSite/ App and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the WebSite/ App that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to subscribe on the WebSite/ App, we collect information about you.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the WebSite/ App, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our WebSite/ App without being a registered member, certain activities (such as subscribing a service) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic / Profile Data / Your Information:

Section 72A of the IT Act applies to all personal information. We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

With your consent, we will have access to your SMS, contacts in your directory, call history, location and device information and we may request you to provide your PAN and Aadhaar details to check your eligibility for certain products/services including but not limited to providing credit) being offered by us, our affiliates or our lending partners. We may share this data with our affiliates or our lending partners for the same purposes as mentioned above, however, we will not store any Aadhaar data ourselves. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data (save for Aadhaar data) and use it for internal purposes to further improve our services.

In our efforts to continually improve our service offerings, we collect and analyse demographic and profile data about our users’ activity on our WebSite/ App.

We identify and use your IP address to help diagnose problems with our server, and to administer our WebSite/ App. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our WebSite/ App, providing you with content that we think you might be interested in and to display content according to your preferences.

3. Sharing of personal information:

Section 43A of the Information Technology Act, 2000 (IT Act) applies to the use of sensitive personal data or information (SPDI). We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

4. Security Precautions:

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered by Company is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

We use third-party advertising companies to serve ads when you visit or use our webSite/ App, mobile application or services. These companies may use information (not including your name, address, email address or telephone number) about your visits or use to particular webSite/ App, mobile application or services, in order to provide advertisements about goods and services of interest to you.

5. Choice/Opt-Out:

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all Company lists and newsletters, please visit unsubscribe

6. Your Consent:

By using the WebSite/ App and/ or by providing your information, your consent to the collection and use of the information you disclose on the WebSite/ App in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

7. Grievance Officer:

In accordance with Information Technology Act 2000 and rules made there under, any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to _____.com to Mr. ______(“Grievance Officer”)

Company: Automaton AI Infosystem Pvt. Ltd.

Address: S No. 691/1K/2, Adinath Nagar Gavhane Vasti, Nr. Sonali Store, Bhosari Pune 411039

Phone: +91 86006 37568

Email: info@automatonai.com

Time: 10 a.m. to 6p.m.